Returns & Refunds policy
Last Updated: [10.09.2025]
At XL Beats, we strive to deliver high-quality music services and products to all our customers. Please read this Return & Refund Policy carefully before making a purchase.
1. Mixing & Mastering Services
If you are not satisfied with the final delivered product (mixing or mastering), you are eligible for a 100% money-back guarantee within 30 days of purchase.
To request a refund, you must contact us at info@xlbeatss.com within 30 days of receiving the final product.
Refunds will be processed back to your original payment method within 5–10 business days after approval.
2. Beats (Downloadable Products)
All sales of beats (downloadable digital files) are final.
Due to the nature of digital goods, no refunds or returns are provided once the files have been delivered or downloaded.
Please review all product details carefully before purchasing.
3. How to Request a Refund
If you qualify for a refund under this policy, please send us an email at info@xlbeatss.com with the following details:
Your full name and email address used for purchase
Order number or proof of purchase
The service purchased (Mixing or Mastering)
Reason for requesting a refund
4. Contact Information
If you have any questions about this Return & Refund Policy, please contact us:
XL Beats
📧 Email: info@xlbeatss.com
📍 Address: Tallimiehenkatu 4 B 25, 05800 Hyvinkää, Finland